Support

🛠️Get up and running—fast.
Whether you're unboxing your CDX kit for the first time or troubleshooting a specific adapter, we're here to help.

📦 Setup & Installation

1. Plug in your CDX Module
Connect the CDX VCI to your computer using the included USB serial cable. The module will be recognized as a standard Prolific serial device.

2. Install the Drivers
Download and install the latest Prolific USB-to-Serial driver linked below, even if you have used an older version in the past.
Download Prolific Drivers

3. Connect to Software
No configuration or workarounds required—just select your COM port and go.

❓ Common Questions

“Can I use third-party adapters with the CDX?”
Yes. The CDX is compatible with existing adapters and cables.

🧠 Need Help?

Email us at admin@crashpulse.com

We typically respond within 1 business day.