Support

🛠️Get up and running—fast.
Whether you're unboxing your CDX kit for the first time or troubleshooting a specific adapter, we're here to help.

📦 Setup & Installation

1. Plug in your CDX Module
Connect the CDX VCI to your computer using the included USB serial cable. The module will be recognized as a standard Prolific serial device.

2. Install the Drivers
You must download the latest Prolific-based USB-to-Serial device (regardless if you used a different version in the past), install the driver linked below:
Download Prolific Drivers

3. Connect to Software
No configuration or workarounds required—just select your COM port and go.

❓ Common Questions

“Can I use third-party adapters with the CDX?”
Yes. The CDX is compatible with existing adapters and cables.

🧠 Need Help?

Email us at admin@crashpulse.tech

We typically respond within 1 business day.