Frequently Asked Questions
Your Questions Answered
FAQs
Frequently Asked Questions
Has the CDX been published on and validated?
Yes! A peer-reviewed validation study was published by SAE
in February of 2026:
In addition, Crash Pulse Technologies submitted a validation
technical paper to ARJ in January 2026.
Do you offer product customization?
Yes! We offer customization for an additional charge. We can place your design or company logo on our product!
Is the CDX compatible with CDR Software?
Yes. The CDX is capable of communicating with existing hardware, cables, the Bosch CDR software for the retrieval of crash data from legacy vehicles. The CDX can be programmed to interface with custom software as well (see the CDX Programmers Edition).
It is important to note that Crash Pulse Technologies and the CDX are not affiliated with or endorsed by Bosch, Vetronix, or the Federal Government.
Why did you build this kit?
When the legacy VCI was discontinued in 2023, crash investigators were left without a reliable hardware solution for imaging of legacy vehicles. The CDX was designed to fill that critical gap, delivering a stable, fully compatible VCI along with custom-built cables and adapters to ensure a solution to the supply chain issue the industry faced. There’s no longer any need for costly, time-consuming migration workarounds, or dealing with products involving hacked translation software.
Will I need to modify my software or workflows?
No. The CDX is a hardware solution that provides functional equivalence to the discontinued CANplus VCI. It communicates with Bosch CDR software without requiring modifications to existing imaging workflows. Software licenses must be purchased directly from the original manufacturer.
It is important to note that Crash Pulse Technologies and the CDX are not affiliated with or endorsed by Bosch, Vetronix, or the Federal Government.
Are you affiliated with Bosch or Vetronix?
No, Crash Pulse Technologies is not affiliated with Bosch, Vetronix, or the Federal Government.
What’s included in the kit?
The CDX Kit includes the CDX VCI, essential adapters and cables (DLC, PCM, DTM, and more), USB serial cables, a DLC cable, a DB15 extension cable, and a custom power cable.
Where do you ship?
We ship globally from our U.S. and European partners, with logistics tailored to minimize duties and delays. For US orders, please visit CrashpulseUS.com, for all orders outside of the US, please visit CrashpulseGlobal.com Need help? Just ask.
What if I need help or support?
Real support from engineers. Whether it's setup questions or tech issues, we’re here to help you get up and running fast. Never hesitate to contact us at Admin@crashpulse.com
What if I have a problem with a product and the warranty has expired?
If you experience any issues with a product purchased from us, please contact our support team. We can be reached at admin@crashpulse.com. Even if your warranty has expired, please contact us, we are here to help!
Do you offer a Law Enforcement discount?
Yes. Crash Pulse Technologies offers special pricing for verified law enforcement agencies that purchase a CDX kit using an official agency purchase order and remit payment by ACH or check. The discounted price is $4,750, which includes complimentary custom engraving of your agency’s badge, patch, or logo. To place an order, please contact admin@crashpulse.com.